I am a researcher and user experience designer. I'm passionate about designing research studies, identifying unmet user needs, and creating enjoyable and compelling experiences that make people's lives better. I enjoy working with multi-disciplinary teams to deliver great web and mobile experiences.
Currently, I'm working as a user experience principal consultant and national lead at Neudesic, working with clients who are revolutionizing the hospitality and healthcare industries. On the side, I teach usability and interaction design courses, most recently at the University of Washington. Before I started consulting in 2008, I was managing a UX team at T-Mobile, responsible for research, design, and partnering with handset manufacturers to implement T-Mobile's key applications. Before T-Mobile, I was studying at the University of Washington, where I received my BS and MS in Human-Centered Design & Engineering.
Ethnography, Contextual Inquiry, Usability Testing, UX Strategy, Agile UX, Wireframes, Interaction Design, Business Analysis.
Industry Experience in:
Telecommunications, Healthcare, Legal, Hospitality, Entertainment, and Retail.
Aliso Viejo, CA (Orange County)
Phone: (425) 444-8893