My Research Approach
I believe each project is unique. Based on budget, schedule, business goals, and specific project needs, I choose the method(s) that will help the team get the most value. I have used and mastered the traditional methods below, but I am always customizing my approach and applying new methods to gather user data and identify unmet user needs.
- User Testing (Usability, Concept, Card Sorting)
- Focus Groups
- Photo/Diary
- Heuristic Evaluations
- Ethnographic Research
- Contextual Inquiries
- Questionnaires and Surveys
- User Trials
- Persona Development
- Affinity Diagrams and User Journeys
My Design Approach
Depending on the client, the team, and the goal of the project, I customize my design deliverables and design approach from simply napkin sketches and white-boarding to high fidelity designs. I believe this flexibility is critical to a project's success. My design deliverables typically includes the following:
Note: Due to client confidentiality, design samples are available only upon request.
- Personas, Storyboarding, User Journeys,
- Key Features and User Stories
- Low or High Fidelity Wireframes
- User Experience Briefs (to document Approach, Vision, and Design Standards)
Note: Due to client confidentiality, design samples are available only upon request.
